Skip to main content

Local User Authentication Password Policies

Local user authentication is the default method used to log in to ActiveEye. In this method, you log in using a username and password unique to ActiveEye.

note

Optionally, SSO can be set up for your company, which simplifies login for users. See the SSO in ActiveEye topic for more information.

When a new user is added to ActiveEye, or when the Resetting multi-factor authentication (MFA) for a user or Resending a welcome email action is performed on an existing user account, an email containing a temporary password is sent to the user. The temporary password expires at the next day's midnight, UTC.

note

If the user’s temporary password expires before their initial log in to ActiveEye, an ActiveEye user who is assigned both the Admin and Security Admin roles can resend a welcome email to the user by following the Resending a welcome email procedure in the User Management topic.

If the user’s MFA has been reset and their temporary password expires before they log in to ActiveEye, an ActiveEye user who is assigned both the Admin and Security Admin roles can once again reset their MFA to send them a new temporary password by following the Resetting multi-factor authentication (MFA) for a user procedure in the User Management topic.

After you log in with your temporary password, ActiveEye will ask you to create a password. This password has the following requirements:

  • Minimum of 16 characters
  • Contains at least 1 number
  • Contains at least 1 special character
  • Contains at least 1 uppercase letter
  • Contains at least 1 lowercase letter